Repair across Pacific Palisades
Set on the bluffs where the Santa Monica Mountains meet the Pacific, Pacific Palisades has a character all its own. The gated estates of the Riviera, the walkable charm of the Alphabet Streets, and the mid century moderns tucked into Marquez Knolls and Rustic Canyon are anchored by kitchens that take cooking seriously, where a Viking range and built in Viking refrigeration carry the weight of real entertaining. When one of those appliances stops performing, owners here want a repair that matches the caliber of the home.
The location that makes the Palisades so desirable is also demanding on equipment. Salt air off the ocean and humidity that settles into the canyons work on the door seals, gaskets, and compressors of high end refrigeration, so attentive service is less a luxury than routine maintenance for the area. We approach these built in units the way the kitchen was designed to be treated, protecting both performance and the surrounding cabinetry.
Many Palisades households rebuilding after the 2025 wildfire are commissioning new Viking suites, and those installations deserve factory level care from the very first season. We work directly with homeowners and the general contractors handling these projects, and we coordinate gate code access for the Riviera and Huntington Palisades with the same discretion the neighborhood expects. Twenty four years on luxury appliances stands behind every visit.
Viking · Refrigeration
Viking Refrigeration repair in Pacific Palisades.
Refrigerators · Freezers · Wine Cellars. Factory trained service with genuine parts, restored to the manufacturer's specification.
- Refrigerator not cooling
- Freezer not freezing
- Heavy frost buildup
- Door not sealing
- Ice maker not making ice
- Water leaking from the bottom
Viking · Cooking
Viking Cooking repair in Pacific Palisades.
Ranges · Cooktops · Wall Ovens. Factory trained service with genuine parts, restored to the manufacturer's specification.
- Oven won’t heat or hold temp
- Uneven baking
- Burner won’t light or clicks
- Range flame control
- Touch panel and display errors
- Door and gasket heat loss
Why Onyx
The care your kitchen deserves.
Factory trained specialists
Vetted, uniformed technicians who work on Viking and nothing else.
Genuine factory parts
Only genuine Viking OEM components, sourced direct. No aftermarket substitutes.
White glove home protection
Floors, stone, and cabinetry are draped and protected before a single panel comes off.
Flat $95 diagnostic
A fixed diagnostic fee, credited in full toward your repair. No hourly meter, no surprises.
Concierge scheduling
One point of contact, arrival windows kept, and updates by text or call, whichever you prefer.
Licensed and insured
Bonded and fully insured on every visit. CA Appliance Service Dealer Reg. # ____ (BEAR).
Neighbourhoods we cover
At your door across Pacific Palisades.
From Palisades Village (Caruso) to Sunset Boulevard, an Onyx technician serves the homes of Pacific Palisades and the surrounding Westside.
Local questions
Pacific Palisades questions, answered.
Do you service the gated estates of the Riviera and homes being rebuilt after the Palisades Fire?
Yes. We coordinate scheduled, gate code access for Riviera and Huntington Palisades properties, and we work directly with homeowners and general contractors commissioning new Viking installs in post fire rebuilds. Whether your unit is decades old or freshly installed, we service it to factory specification.
How is the diagnostic fee handled?
We charge a flat $95 to diagnose your Viking appliance, and that fee is credited in full toward the repair when you proceed. You receive a straightforward explanation of the issue before any further work is authorized.
Do you use genuine parts, and is the work guaranteed?
Yes on both counts. We install only genuine Viking parts, and qualifying repairs are protected by a 3 year manufacturer backed warranty, which is reassuring whether you are restoring an older built in or maintaining a brand new suite in a rebuilt kitchen.
How quickly can you get to the Palisades?
We typically offer same day or next day appointments throughout the 90272 bluff top neighborhoods, and we carry common Viking parts so most repairs are completed in a single visit.
The Onyx guarantee
Three years, manufacturer backed, on parts and labour.
A flat $95 diagnostic, credited in full toward your repair, and 24 years on luxury appliances behind every visit.
Nearby
We also serve, close to Pacific Palisades.
See every city we serve across Los Angeles & Southern California.
Same day service · Los Angeles & Southern California
Your peace of mind is one call away.
One number, and it is handled, from diagnosis to a kitchen that simply works again.